Mortgage Finance Gazette has partnered with Mortgage Strategy and The Openwork Partnership to bring you MFG Rated for Service 2025.
This is the only broker survey to recognise service in the UK mortgage lending industry. Last year over 600 brokers took the time and trouble to share their experiences with us for which we are truly grateful.
There have been challenges aplenty in the mortgage industry this year, which is more reason to celebrate those who overcame adversity to provide excellent service.
Mortgage brokers are called on to provide invaluable feedback through the survey, acknowledging both achievements and areas that require improvement, to ultimately lead to better client outcomes.
MFG Rated for Service is based on a comprehensive annual survey that tracks brokers’ assessments of the lenders’ levels of service over the last 12 months.
Lenders are appraised across five key assessment areas within three separate peer groups categorised as mainstream, specialist and buy-to-let. Your voice counts and your experiences matter.
To view or complete the survey please click here.
If you are a lender or network, we would strongly encourage you to prompt your broker networks to give us their views to ensure they are represented and we would be happy to provide any marketing assets to you to assist with this.
Please contact indigo.marketing@emap.com for further information and promotional assets.
The survey closes on 9 January 2025 and results will be published in Mortgage Finance Gazette and Mortgage Strategy in March 2025.
